Communication Division

Communication Division Avaya

AMERICOM TECHNOLOGY call center services have setup a state of art call center, from Avaya, presently with 50 agents and expanding. It supports a wide variety of products and services and has experience helping customers. We provide solutions from

Support/help desk and customer service to sales program that generate incremental revenue. Service we provide includes:

o	Technical support
o	Telemarketing
o	Interactive voice response (IVR) applications solutions
o	Computer telephony integration (CTI) application solution
o	Definity IP solutions
o	IP600 internet protocol communication server
o	Avaya data products
o	Avaya wireless products