Americom Technology Support & Services
Our Motive
Redefining the way B2B customers operates through delivery, commitment and excellence.
Objective
Quality is our product’s primary source of identification. Our objective is to provide products and services of superior quality and value that improves the lives of customers. Our services have been designed through the innovativeness and support delivered to our customers for their business improvement. Customer satisfaction and loyalty is our key concern.
Capabilities
Our capabilities cover four key divisions. Retail / Industrial Solution Information Technology Solution Banking / Hospitality Solution Infrastructure Networking Being focused towards providing outstanding quality, aptitude and planning, we have the ability to deliver solutions to complex and sophisticated customer requirements. We work to deliver exceptional value for our clients by following a coherent and deliberate strategy.
Our Approach
Our systems are devoted to delighting the customer through solutions and services that exceed our customers’ expectations. We treat our customers professionally and serve them in the best possible way We make sure the products and service they receive must meet and exceed their expectations and we continuous seek to improve our processes to better serve them. The integration of our products through innovativeness and sustainability criteria originates from industrial to information technology division.
Support Services
Americom support The configuration of company’s infrastructure relies on its needs and objectives which are uncertain and time consuming. You can simply count on Americom support, a group of services which can be customized to align with your establishment’s landscape – from bottom till top management. With Americom support, through a simple yet flexible approach your investment can be protected.
Asset Management and Protection
Americom support, Americom Assets, Americom Track services can comfy your mind by trusting and believing in the safety of your assets. Our streamline can cover repairing, replacing whether tracking lost or stolen products. Our systems are devoted to delighting the customer.
Training and After-Sales Support
Weather problem is related to equipment or its usage, the priority is always to solve it in the quickest possible manner. The primary function of Americom is to provide complete support by the team of customer services personnel and ensures customer satisfaction.
Service level agreement
Our Services have been designed from the experience we gathered in helping our clients improve business performance through Customer Satisfaction and Loyalty. At Americom, we support our customers throughout the whole lifecycle of their equipment.
Technical Support
With more than 100 trained service professionals the quality of Americom sales support service has become one of the key reasons for continuing success in todays demanding technical support due to certifications earned from our Premium Partners.